Internship Digital Product Portfolio Management & Customer Analytics

Aufgaben:

You will be responsible for a clearly defined area of analysis and reporting within the digital product environment You will analyze customer feedback and usage data and derive actionable insights to inform product decisions You will create and further develop structured data overviews for customer onboarding (e.g., status, usage, rollout progress) You will design and develop dashboards and reports (e.g., Power BI, Excel) that provide clear insights into KPIs, trends, and areas requiring action You will help prioritize new features and prepare decision-making materials on customer benefits and implementation costs You will work closely with product management, software development, and customer teams in an international, cross-functional environment You prepare presentations, reports, and decision-making documents that are clear and tailored to the needs of various stakeholders You actively contribute to customer onboarding as well as market, technology, and competitive analyses

Qualifikation:

Are you passionate about digital transformation and eager to see how digital products make their way from development to the customer? Do you enjoy working in a structured manner and are you eager to turn customer feedback into concrete improvements? Then you've come to the right place. Join us with your passion and ideas to help shape the future of the aviation industry. At the time of the internship, you must be in at least your third semester of your degree program Enrollment for the entire duration of the internship (a current certificate of enrollment and written proof of the mandatory internship must be included with the application) or the internship between the bachelor's Your academic background is in (industrial) engineering, computer science, economics, or a related field You enjoy working with data (experience with Excel, PowerBI, and/or Jira is a plus) You work in an organized and reliable manner and take on tasks independently and responsibly You enjoy working in a team-oriented environment and communicating actively You have excellent written and spoken German and English skills.

Wir bieten:

Free parking Cafeteria Subsidized public transport Special deals with selected partners Employee events Flexible working hours Company sports / gym Free parking, Cafeteria, Subsidized public transport, Special deals with selected partners, Employee events, Flexible working hours, Company sports / gym

Über Uns:

Lufthansa Technik is the world's leading provider of maintenance, repair, overhaul and modification services in the aviation industry. With more than 22.000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers around 800 customers around the world a complete range of aircraft technology services. The fascination for flying is what connects us all. In front of the engine or behind the laptop, in logistics or on the smallest individual part. We make aviation safe, rethink it - and still keep our feet on the ground. Because only when every move is perfect and we discover innovative possibilities even in the smallest detail, we are proud. We believe in the potential of the individual. And in the fact that this potential grows best in the community. Our diversity makes us strong and allows us to stand out together.